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General

This website is operated by The Girl Element. These terms and conditions apply to the use of the www.thegirlelement.co.uk. Throughout the site, the terms “we”, “us”, and “our” refer to The Girl Element. By using the website and/or purchasing something from us, you are agreeing to accept the terms and conditions.

The company registered address: Bramley Tree Barn, Manor Lane, West Hendred, Oxfordshire, OX12 8RX.

If you have any queries about The Girl Element’s terms and conditions please contact us by email at hello@thegirlelement.co.uk.

You can review the latest version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions at any time. Any such change will take effect when posted on the website and it is your responsibility to read the Terms and Conditions on each occasion you use this website.

Website

www.thegirlelement.co.uk operates as an online store that sells childrens and adults sleepwear. The website is provided by WordPress and is owned and operated by The Girl Element. Copyright of The Girl Element website and its content belongs to The Girl Element and covers without limitation all logo, copy, text, design, coding, graphics and similar. The right to use The Girl Element e-logo in any form is prohibited without our prior written consent. Any use of the website or its contents, for your own personal and non-commercial use, is prohibited without the permission of The Girl Element. This website also contains material which is owned or licensed to us and reproduction is prohibited other than for personal use. All trademarks reproduced in this website which are not the property of, or licensed to us, are acknowledged on the website.

Photography

The use of photographs on the website is under license to The Girl Element. Copyright for these photographs remains with the individual photographers. You are authorised to use this material only for personal, non-commercial purposes. Personal use must also be credited to The Girl Element. You agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute, or create derivative works of any content on this site, in whole or in part. 

Copyright

All copyright, design rights and intellectual property rights exciting in our designs and products in the images, text and design of our website / marketing material are and will remain the property of The Girl Element. We treat any infringement of those rights seriously. We take our customers’ privacy very seriously and will never share any personal information provided to us with a third party.

Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

If you wish to cancel your order, you may do so at any time prior to dispatch. Please contact us in the first instance to discuss. If you wish to cancel or edit your order after you have received a confirmation email from us please email hello@thegirlelement.co.uk.

The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes. When you place an order, you will receive an acknowledgment email confirming receipt of your order. This email will be an acknowledgment and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your payment card. All prices are presented in UK pounds sterling and include VAT (which is zero rated for children’s clothes). The price shown on the website is current for the particular product at the time. Prices do not include postage, which is charged separately at checkout. We reserve the right to adjust prices, offers, goods and specifications of goods without any notice or reason, but only before we have accepted your order and not after.

Product

All of our pyjamas are made from 100% organic GOTS certified cotton jersey. Measurements may vary by approximately 5%. With cotton being a natural material, please allow for approximately 5% shrinkage. We are proud of the high quality products we produce and always strive for perfection, however, every now and again, we might just make a mistake. Please do not hesitate in contacting us hello@thegirlelement.co.uk if you’re not happy with your purchase. See our Returns Policy for more details. All products are manufactured in Portugal.

We may at certain times offer promotional discount codes. They may apply in respect of any, or certain specified, purchases made through this website. The conditions of use relating to any discount code will be specified at the time of issue. These Terms and Conditions relate to all The Girl Element promotions, competitions and discount codes (unless otherwise stated).

Only one promotion code can be used per order. Maximum pre-discount spend limit of £500 applies per order. A promotion code can’t be used after an order has been placed.

Faulty product

We try our very best to ensure all products are made to meet our standards. If you believe your item is faulty please return within our 90-day faulty good policy. The Girl Element will assess whether or not the product has suffered a manufacturing fault and will return or refund the product as required. If item is found faulty by The Girl Element, we will replace the exact item (subject to availability) with no postage costs.

Please note if items are found damaged as a result of excessive use, they are not considered faulty. When returning faulty items please ensure they are returned fully washed. We will return any unwashed items to you without being reviewed.

Privacy

We respect your privacy and do not pass on your details to third parties. We will not sell your name, address, email address, credit card information or personal information to any third party without your permission, but we cannot be responsible or held liable for the actions of third party sites from which you may have linked or been directed to The Girl Element website. If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via email.

 

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